Privacy Policy
Effective Date
13/09/2025
Information We Collect
1.1 Information Provided by You
When you subscribe to our newsletter or reach out to us via contact forms, email, phone, or any other communication method provided on our website, we may collect the following information:
Name
Email address
Phone number
Type of enquiry (private, corporate, press, or other)
Any additional details you choose to share with us
1.2 Automatically Collected Data
Framer, as our hosting provider, may automatically collect certain technical data for operational and analytical purposes. This may include:
IP address
Browser type and version
Device information
Operating system
Usage data (e.g., pages visited, time spent on site)
For more information on Framer's data collection practices, please refer to Framer’s Privacy Policy.
2. How We Use Your Information
We use the collected information to:
Respond to your inquiries, process orders or reservation requests, and provide customer support
Manage newsletter subscriptions and send updates about new objects, studio events, and related news
Improve our website functionality and user experience
Analyze usage trends and performance
Comply with legal obligations
2. How We Use Your Information
We use the collected information to:
Respond to your inquiries, process orders or reservation requests, and provide customer support
Manage newsletter subscriptions and send updates about new objects, studio events, and related news
Improve our website functionality and user experience
Analyze usage trends and performance
Comply with legal obligations
2. How We Use Your Information
We use the collected information to:
Respond to your inquiries, process orders or reservation requests, and provide customer support
Manage newsletter subscriptions and send updates about new objects, studio events, and related news
Improve our website functionality and user experience
Analyze usage trends and performance
Comply with legal obligations
3. Legal Basis for Processing
Depending on your location, our processing of personal data may be based on:
Your consent
The necessity of processing for the performance of a contract
Compliance with legal obligations
Our legitimate interests, provided these are not overridden by your rights
3. Legal Basis for Processing
Depending on your location, our processing of personal data may be based on:
Your consent
The necessity of processing for the performance of a contract
Compliance with legal obligations
Our legitimate interests, provided these are not overridden by your rights
3. Legal Basis for Processing
Depending on your location, our processing of personal data may be based on:
Your consent
The necessity of processing for the performance of a contract
Compliance with legal obligations
Our legitimate interests, provided these are not overridden by your rights
4. Data Sharing
We do not sell or rent your personal data. We may share information only with:
Service providers that support the operation of our website and services (for example, hosting providers, analytics tools, and newsletter platforms)
Legal authorities, if required to comply with applicable laws or valid legal processes
Professional advisors, such as auditors or legal counsel, where necessary for business or compliance purposes
4. Data Sharing
We do not sell or rent your personal data. We may share information only with:
Service providers that support the operation of our website and services (for example, hosting providers, analytics tools, and newsletter platforms)
Legal authorities, if required to comply with applicable laws or valid legal processes
Professional advisors, such as auditors or legal counsel, where necessary for business or compliance purposes
4. Data Sharing
We do not sell or rent your personal data. We may share information only with:
Service providers that support the operation of our website and services (for example, hosting providers, analytics tools, and newsletter platforms)
Legal authorities, if required to comply with applicable laws or valid legal processes
Professional advisors, such as auditors or legal counsel, where necessary for business or compliance purposes
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to certain data processing activities
Request data portability
Withdraw consent at any time, where applicable
To exercise your rights, contact us at hello@tsubame.jp
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to certain data processing activities
Request data portability
Withdraw consent at any time, where applicable
To exercise your rights, contact us at hello@tsubame.jp
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to certain data processing activities
Request data portability
Withdraw consent at any time, where applicable
To exercise your rights, contact us at hello@tsubame.jp
7. Data Security
We implement appropriate technical and organizational measures to protect personal data, including encrypted connections (SSL), restricted access, and internal policies to safeguard information. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data, including encrypted connections (SSL), restricted access, and internal policies to safeguard information. However, no system is completely secure, and we cannot guarantee absolute protection.
7. Data Security
We implement appropriate technical and organizational measures to protect personal data, including encrypted connections (SSL), restricted access, and internal policies to safeguard information. However, no system is completely secure, and we cannot guarantee absolute protection.
8. International Data Transfers
If you are located outside the country where our servers are hosted, your data may be transferred and processed in a country that may not provide the same level of protection as your jurisdiction.
8. International Data Transfers
If you are located outside the country where our servers are hosted, your data may be transferred and processed in a country that may not provide the same level of protection as your jurisdiction.
8. International Data Transfers
If you are located outside the country where our servers are hosted, your data may be transferred and processed in a country that may not provide the same level of protection as your jurisdiction.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.
9. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.
10. Children’s Privacy
Our services are not directed to children under the age of 16 (or 13 where applicable by law), and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will take steps to delete it.
10. Children’s Privacy
Our services are not directed to children under the age of 16 (or 13 where applicable by law), and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will take steps to delete it.
10. Children’s Privacy
Our services are not directed to children under the age of 16 (or 13 where applicable by law), and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such information, we will take steps to delete it.
11. Newsletter & Marketing Communications
When you subscribe to our newsletter, we collect and process your email address (and, if voluntarily provided, your name) for the purpose of sending you updates about new objects, studio events, and related information about our work.
Our newsletter is sent only with your explicit consent, and you may withdraw this consent at any time by clicking the “unsubscribe” link included in each email or by contacting us directly.
We do not share your newsletter subscription data with third parties except service providers necessary to operate the email delivery system.
11. Newsletter & Marketing Communications
When you subscribe to our newsletter, we collect and process your email address (and, if voluntarily provided, your name) for the purpose of sending you updates about new objects, studio events, and related information about our work.
Our newsletter is sent only with your explicit consent, and you may withdraw this consent at any time by clicking the “unsubscribe” link included in each email or by contacting us directly.
We do not share your newsletter subscription data with third parties except service providers necessary to operate the email delivery system.
11. Newsletter & Marketing Communications
When you subscribe to our newsletter, we collect and process your email address (and, if voluntarily provided, your name) for the purpose of sending you updates about new objects, studio events, and related information about our work.
Our newsletter is sent only with your explicit consent, and you may withdraw this consent at any time by clicking the “unsubscribe” link included in each email or by contacting us directly.
We do not share your newsletter subscription data with third parties except service providers necessary to operate the email delivery system.
12. Compliance with Applicable Laws
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the EU, the California Consumer Privacy Act (CCPA) for California residents, and other relevant frameworks depending on your jurisdiction.
12. Compliance with Applicable Laws
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the EU, the California Consumer Privacy Act (CCPA) for California residents, and other relevant frameworks depending on your jurisdiction.
12. Compliance with Applicable Laws
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the EU, the California Consumer Privacy Act (CCPA) for California residents, and other relevant frameworks depending on your jurisdiction.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
14. Contact us
If you have questions about this Privacy Policy or our data handling practices, please contact us at:
Tsubame Studio, Kyoto, Japan
14. Contact us
If you have questions about this Privacy Policy or our data handling practices, please contact us at:
Tsubame Studio, Kyoto, Japan
14. Contact us
If you have questions about this Privacy Policy or our data handling practices, please contact us at:
Tsubame Studio, Kyoto, Japan